Request a quote

Questions buyers ask about new pallets

Short answers, each with a link to the page that explains it properly.

Do you supply only new pallets?
Yes. Every pallet and skid we quote is new, built from new lumber to a written spec. If a recovered pallet would do your job, we will say so. More
Which number comes first in a pallet size?
The stringer length. A 48 x 40 has 48-inch stringers and 40-inch deck boards. Getting the order wrong is the most common mistake on a pallet order. More
What do you need for a quote?
The size, the load weight per pallet and the quantity are enough to start. How the pallet is handled and stored, and any customer requirement, make the quote exact. More
Can you quote a size that isn’t standard?
Yes. A custom footprint is drawn from the product and quoted the same way as a 48 x 40. More
What is the difference between a skid and a pallet?
A skid has no bottom deck: runners sit on the floor with deck boards on top. A pallet has a top and bottom deck, so it can be racked, conveyed and moved by pallet jack. More
Stringer or block?
Stringer pallets are simpler and take forks from the ends, or from the sides if notched. Block pallets take forklifts and jacks from all four sides and stand up to more handling. More
How much does a wood pallet weigh?
A standard 48 x 40 weighs about 33 to 49 lb empty; reinforced builds 55 to 66 lb. Lumber, moisture and board count move the number. More
How much can a pallet carry?
Published figures for a standard 48 x 40 are 2,000 to 2,800 lb moving and 2,500 to 4,600 lb at rest. Racked across beams it carries less. A pallet built to your load is worked out from your weight and handling. More
Do you supply pallets for export?
Pallets that cross a border must meet ISPM 15: heat treatment to a 56 °C core for 30 minutes and an approved mark. Say on the request if your pallets will be exported and the treatment goes on the spec. More
Do you print prices?
No. Two pallets of the same size can differ several-fold in lumber and labor, so we quote against a written spec instead. More
Where do you deliver?
We quote for delivery anywhere in the United States. Give the delivery ZIP code on the request. More
Can I order the same pallet every week?
Yes. The spec is written once and each order is built to it. More

Ask a question

If your question isn’t here, send it with the form. Put it in the notes.

Not sure of a line? Leave it blank. Size, load weight and quantity are enough to start a quote.